Lifeline Enrollment Training

Prerequisites

Download Google Chrome

Enabling Location Services ⚠️

Before Starting New Enrollment

Low Income Guideline

Step 1) Start Enrollment in AIOBO

Preparing New Enrollment

How to Navigate AIOBO Point-of-Sale

Selecting Device and IMEI

Our Speedy System

New Enrollment Quiz 1

Step 2) Enrollment Information in CGM

Enrollment Details in CGM

How To Use PVT Sheet

Uploading Enrollment Documents

Checking Pending Orders

New Enrollment Quiz 2

Step 3) Using the National Verifier

What is the National Verifier?

Completing Enrollment in NAV

Learning NAV Responses

Step 4) Activation & Device Setup

Validating Device & Sim Card

Finish Activation in CGM

Complete Order in AIOBO

Connecting New Service

New Enrollment Quiz 3

Final Exam

Lifeline Enrollment Final Exam

Complete Order in AIOBO

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